Good Working Environments Ensure Financial Benefits as well as Happier Staff and Customers

Teleopti, a global provider of workforce management (WFM) software, has launched its new online calculator tools that help companies to see tangible benefits when applying its workforce management (WFM) solution. 

teleopti

Using the free WFM Savings Calculator (and the ROI Calculator that Teleopti partners can use), companies can quickly see how using a workforce management solution could help to create optimized, cost-efficient schedules for customer-service agents, while ensuring staff wellbeing and a good working environment.

The new Teleopti WFM Savings Calculator is an online tool designed to provide easy insights on the savings that could be achieved through automating, optimizing and adhering to workforce schedules. The schedules, in association with Teleopti’s Lifestyle modules, help to reduce sickness levels and staff turnover as well as cutting administration time spent by planners and managers.

Once agent and resource planner numbers and costs have been entered into the savings calculator, the results are instantly produced, and the personalized calculations can be downloaded straight away or sent by email. A three-page document shows exactly how a company can save time and money through agent scheduling improvements and less time spent on forecasting, scheduling and reporting.

- We have designed our online calculators to help companies see how workforce management tools can improve their work schedules to manage staff wellbeing and still meet business requirements. They form part of our three-part approach to the deployment of WFM, helping companies to ensure engaged and positive employees which in turn delivers customer satisfaction and profitability, Nick Smith, Teleopti’s Business Manager UK & Ireland said.

- Our solution helps organizations to focus on creating schedules that take into account lifestyle factors, resulting in a happier workforce with staff that are less likely to leave therefore reducing attrition and improving service levels - a win-win for any company. The ROI calculator, that our partners can use with prospects, also demonstrates the project timeline and how quickly a company can see a return on investment from implementing our workforce management solution.

To try out the online savings tools, please visit  this page .

www.teleopti.com  

HSE | 13.11.2017

Latest articles

Bilfinger relies on Comos software from Siemens for group‑wide digitalization

Siemens and industrial service provider Bilfinger SE have decided to step up their cooperative association, as Bilfinger drives forward digitalization using the Comos Engineering & Maintenance Platform across its many sites and subsidiaries spread around the globe. This software platform from the Siemens Digital Enterprise portfolio not only allows close cooperation between the different Bilfinger sites and its customers through the use of a shared database, but also offers sufficient flexibility to accommodate individual project requirements.

Cmms | 18.6.2018

The criticality spectrum: a means to focus our attention where it is warranted

Developing an asset criticality ranking (ACR) is an important part of any reliability and performance improvement initiative. The criticality ranking enables an organization to prioritize and justify a wide range of activities and investments. 

Asset Management | 11.6.2018

Six Signs of a Successful Acoustic Lubrication Programme

Acoustic Lubrication is just one of the 8 application pillars adopted by world-class ultrasound programmes. And what an important one it is. 

Applications | 11.6.2018

How to Safely Align Wind Turbines

Safety engineers around the world can breathe easy. The PRUFTECHNIK ROTALIGN® and OPTALIGN® technology has made aligning machine shafts, especially gear shafts, much safer.

Partner Articles | 6.6.2018

Swedish Project Investigates Ways to Produce Fuel from Waste Tyres

The possibility of producing pyrolysis oil from worn out tyres is investigated in a research project run by RISE Research Institutes of Sweden together with Scandinavian Enviro Systems and Ragn-Sells with support from Vinnova.

R&D | 6.6.2018

EU Agency for Safety and Health at Work Launches Europe-Wide Awareness-Raising Campaign on Dangerous Substances

The European Agency for Safety and Health at Work (EU-OSHA) has launched its 2018-19 EU-wide campaign, Healthy Workplaces Manage Dangerous Substances.

HSE | 25.4.2018

Maintenance: A Necessary and Important Function in the Future

Euromaintenance 2016 will take place in Athens at the end of May. It is the ideal moment to reflect on maintenance in a European context. Euromaintenance is known as the summit for all involved in maintenance across Europe, it’s the place to be. The conference, with the support of the EFNMS, is the only commercially independent conference covering the topics we deal with in the maintenance world.

EFNMS | 20.5.2016